About Us
Welcome to HPWC, your premier destination for Advanced Community Healthcare. we are a family owned internet pharmacy deeply rooted in the local area, bringing a wealth of experience and expertise to meet your healthcare needs.
Advanced Community Healthcare
Unparalled Experience in Healthcare and Wellness
Our team comprises highly qualified prescribing clinicians with extensive backgrounds in the NHS, including primary care GP practices, urgent care, and NHS 111. This rich experience allows us to offer unparalleled care and attention to our patients.
Our goal is to deliver the highest standard of patient care, with your well-being at the heart of everything we do.
Our Mission
At HPWC, we established our pharmacy and wellness clinic in response to the growing challenges patients face in accessing quality healthcare services. Unlike many local pharmacies owned by large corporations, our clinicians are both the managers and owners. This unique structure ensures that our patients can directly engage with us, fostering a personalised and responsive healthcare experience.
Advanced Community Healthcare
We leverage advanced technology to enhance patient access while maintaining traditional routes
We believe that the traditional community pharmacy model has strayed from its core values, prioritising low costs and high profit margins over patient care. As health priorities evolve, many pharmacies fail to keep pace with the changing needs of patients. At HPWC, we blend the traditional pharmacy approach with modern health and wellness services, ensuring that our patients receive the care they need in a convenient and timely manner.
NHS Service Provider
With our extensive experience and skills, we provide solutions to the healthcare challenges faced by our community. Our services include:
Prescription Delivery
Our prescription delivery service brings your medications straight to your doorstep, ensuring you receive your prescriptions safely and on time.
Wellness Clinic
Our professional, clinician-led services are tailored to your needs, providing safe and effective care in a comfortable and welcoming environment.
Clinics & Consultations
Whether you need support for a chronic illness or a one-off consultation, our team is here to help you manage your health with professional, compassionate service.
Comprehensive Health Reviews
Our Comprehensive Health Reviews offer an in-depth assessment of your overall well-being, helping you identify potential health concerns early, with personalised advice.
Horwich Pharmacy & Wellness Clinic
Feedback & Suggestions
At HPWC, we uphold the highest standards of quality and care. We welcome your feedback and suggestions to continually improve our services. Should you have any concerns or need to discuss any aspect of our service, please contact us using the form provided.
Professional Healthcare Body External Contact Information
Patient Advice and Liaison Service (PALS)
PALS aim is to provide information and signpost people towards services. They listen to concerns, suggestions and queries, they resolve problems. For all health services in Bolton commissioned by the PCT.
PALS - St. Peters House, Silverwell Street, Bolton, BL1 1PP
01204 462 022
Independent Complaints Advocacy Service (ICAS)
The Independent Complaints Advocacy Service supports patients and their carers wishing to pursue a complaint about their NHS treatment or care. The contact details for your region can be found on the UK Department of Health website.
www.dh.gov.uk
Department of Health
Royal Pharmaceutical Society of Great Britain
The RPSGB is the Professional Body for all pharmacists in Great Britain. Anyone wishing to make a complaint regarding a professional issue may contact the RPSGB.
RPSGB - 1 Lambeth High Street London
www.rpsgb.org
The Healthcare Commission
Freepost NAT 18958
Complaints Investigation Team Manchester M1 9XZ United Kingdom
Tel: 0845 601 3012
www.healthcarecommission.org.uk