About Us

Welcome to HPWC, your premier destination for Advanced Community Healthcare. We are family owned and bring a wealth of experience and expertise to meet your healthcare needs.

Advanced Community Healthcare

Unparalleled Experience in Healthcare and Wellness

Our team comprises highly qualified prescribing clinicians with extensive backgrounds in the NHS, including primary care GP practices, urgent care, and NHS 111. This rich experience allows us to offer unparalleled care and attention to our patients. Please see below for a detailed overview of our experience in the NHS.

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Our goal is to deliver the highest standard of patient care, with your well-being at the heart of everything we do.

Our Mission

At HPWC, we established our pharmacy and wellness clinic in response to the growing challenges some patients may face in accessing healthcare services. Our founders and owners are Clinical Prescribing Pharmacists and highly experienced. We aim to ensure clinical expertise and shared decision making are always aligned around your care. Our owner–operators are highly qualified clinical pharmacists who work on site. Our structure in which our patients can communicate directly with key decision makers fosters a personalised and responsive healthcare experience.

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Advanced Community Healthcare

We leverage advanced technology to enhance patient access while maintaining traditional routes

What makes us different? At HPWC, we aim to keep pace with our patients’ changing needs as their health priorities evolve. We blend the traditional pharmacy approach with modern health and wellness services, ensuring that our patients receive the care they need in a convenient and timely manner.

Our diverse NHS track record underpins every service we now deliver at HPWC.

Clinical Services in Primary Care

Working in NHS GP practices managing undiagnosed hypertension, conducting clinical assessments, ordering baseline and follow-up investigations, reviewing blood test and investigation results. Taking over from GP following diagnosis of condition, follow up and writing referral letters, within practices serving patient lists of over 20,000.

Frontline COVID-19 Support

Employed in NHS hospitals as part of the COVID 19 response delivering vaccinations to large populations and supporting the COVID clinical test and trace teams.

Clinical Governance in Prescribing

Reviewed and Approved shared care agreements and managed high risk prescribing autonomously.

Care Home Clinical Support

Care Home ward rounds with GP’s and provided extensive support to ensure care homes adhered to safe and effective care standards.

Urgent Care Triage

Triaging patients of all ages and backgrounds, with or without chronic conditions, in Urgent Care. Including writing prescriptions for minor illnesses.

Specialist Contraception Services

Prescribed and monitored long term contraception autonomously, liaising with secondary care specialists.

Coordinated Post-Hospital Care

Arranging follow-up reviews with patients after being discharged from specialist departments or hospital according to specialists’ requirements

Clinic Correspondence & Care Planning

Produced detailed clinic correspondence and care plans. Liaising directly with secondary care specialists and outpatient departments to manage patient care independently of GP oversight.

Horwich Pharmacy & Wellness Clinic

Feedback & Suggestions

At HPWC, we uphold the highest standards of quality and care. We welcome your feedback and suggestions to continually improve our services. Should you have any concerns or need to discuss any aspect of our service, please contact us using the form provided.

Professional Healthcare Body External Contact Information

Patient Advice and Liaison Service (PALS)

PALS aim is to provide information and signpost people towards services. They listen to concerns, suggestions and queries, they resolve problems. For all health services in Bolton commissioned by the PCT.

PALS - St. Peters House, Silverwell Street, Bolton, BL1 1PP

01204 462 022

Independent Complaints Advocacy Service (ICAS)

The Independent Complaints Advocacy Service supports patients and their carers wishing to pursue a complaint about their NHS treatment or care. The contact details for your region can be found on the UK Department of Health website.

www.dh.gov.uk

Department of Health

The Healthcare Commission

Freepost NAT 18958
Complaints Investigation Team Manchester M1 9XZ United Kingdom

Tel: 0845 601 3012
www.healthcarecommission.org.uk